Charlotte Hooper

Head of Operations

Charlotte is the Head of Operations at The Cyber Helpline and has supported thousands of victims of cybercrime and online harm, specialising in cyberstalking and technology-facilitated intimate partner violence. On top of her role at The Cyber Helpline, Charlotte has a first-class degree in Policing and Criminal Justice and a masters degree in Cybercrime Investigation. Charlotte delivers cybercrime related training sessions around the world for police forces, victim support charities and private organisations.

Her areas of expertise include: Cybercrime investigations, open-source intelligence, cybercrime law enforcement & regulation, cyberstalking & online harassment, the cybercrime & online harm threat landscape and the impact of cybercrime on victims.